Sep 24, 2019 5:15 PM - 6:15 PM - Family Responsibility Office: Navigating the New Organization
361 University Avenue, Courthouse Library
Rotunda 2nd floor, TLA Lawyers Lounge
Toronto, Ontario M5G 1T3

This program contains 60 minutes of Substantive Content.

Join FRO’s Assistant Deputy Minister, Susan Erwin, along with a member of FRO’s counsel, to learn about FRO’s new service delivery model, which will be rolling out in the fall of this year. Over the past three years, FRO has worked to completely overhaul its current model, into one that puts clients first and will see FRO go from being an enforcer, to a more of a guide through the family support process. There will also be other topics :

  • An overview of their transformation and how they used predictive analytics and behavioural insights to develop the new model
  • Examples of enforceable and non-enforceable orders and best practices to ensure enforceability.
  • How to get enforcement started if your client is a support recipient
  • How to terminate or reduce support obligations if your client is a support payor
  • The best way to get a Director Statement of Arrears and how to read it
  • When it is and is not necessary to change a court order by motion to change
  • An overview of FRO Online, FRO’s new self-service online tool for clients

Program details

Tuesday, September 24, 2019

5:15 – 6:15 p.m. (Registration at 5:00 p.m.)

TLA Lawyers Lounge, 2nd Floor, 361 University Avenue Court House

This program contains 60 minutes of Substantive Content.

Refreshments will be provided.

This is a FREE session for everyone. Registration is required. No walk-ins.

Many thanks to our generous sponsor:

This organization has been approved as an Accredited Provider of Professionalism content by the Law Society of Ontario.

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